Shipping policy


1. Fast and Reliable Shipping:

  • We strive to process and ship orders within 3-5 business days of receiving them.
  • Our trusted shipping partners ensure reliable and timely delivery to your doorstep.

2. Free Shipping:

  • Enjoy free shipping on all orders over $100 Within U.S. only.

3. Tracking Information:

  • Once your order is shipped, you will receive a confirmation email with a tracking number.
  • Track your package in real-time to stay updated on its location and estimated delivery time.

4. International Shipping:

  • We offer international shipping to countries outside USA.
  • International shipping fees and delivery times vary. Please refer to our international shipping page for more details.

6. Multiple Shipments:

  • In some cases, your order may be shipped in multiple packages. You will receive separate tracking information for each shipment.

7. Address Accuracy:

  • Please ensure that your shipping address is accurate and complete to avoid any delays or mis-deliveries.

8. Shipping Holidays:

  • Please be aware that shipping may be delayed on recognized holidays.

9. Contact Us:

  • If you have any questions or concerns regarding your order or our shipping policy, feel free to contact our customer service team at info@onaluxe.com